FAQs

How do I order?

1) Right here on this website. Browse our catalog using the various menus -  Shop All, New, Best Sellers, or one of the many Collections.

2) Once you have selected the desired print and size/framing option click the Add To Cart button to add the artwork to your shopping cart.

3) You will then be presented with the contents of your cart. Here you can alter quantities or remove items as well as view the individual and total price associated with the items in your cart.

4) Once you have reviewed the items in your cart you may continue shopping or proceed to our secure check out to complete your order by clicking the Checkout button.

 

Can I buy your work from you directly?

Everything purchased on this site is handled by me the artist. If you want to meet me in person why not pop along to a market.

  

Do you do commissions?

Occasionally, yes. I prefer projects which have an opportunity for after sales to public, therefore these tend to be popular landmarks and cities. Please email an outline brief to alex@brumhaus.uk and I will try to reply swiftly.

 

I need a print in a hurry! Can you help?

Please contact me and I will advise. I can usually turn orders around more quickly if you need it asap.

 

Do you have a physical store?

No, I sell online and attend regular art markets. By avoiding the overheads associated with operating a traditional ‘bricks and mortar’ retail store I'm able to offer a premium quality product at an affordable price point. 

 

Do you sell gift cards?

Yes. You can purchase a Gift Card. Your gift card will be delivered by email along with instructions on how to redeem it at checkout. Brumhaus Gift Cards have no expiration date.

 

Framing

Do I have to purchase the art print framed?

No, you have the option to purchase art prints either framed or unframed. Unframed prints ship worldwide.

 

Are your frames good quality?

Absolutely. I offer a few framing options on the website however if you need something more bespoke then please get in touch. We use a mixture of contemporary aluminium frames and premium timber frames with high spec 2mm float glass. Each framed artwork comes backed with acid free grey board, cellophane membrane, and additionally framing tape applied on the back to protect against dust and condensation. All frames are assembled by hand in my home studio by me personally, and are made to order.

 

Can you post framed prints?

I choose not to post framed items due to the potential for breakages. Orders can be collected from my home studio in Boldmere B73 or collected from Art Markets.

 

Shipping

What happens if my print arrived damaged?

In the unlikely event that your print arrives damaged we will replace it free of any additional charge. Please contact me to discuss within 15 days of dispatch.

More information about Orders and Shipping can be found at the bottom of the page.